Alexander Melberg
Littleton,MA
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my tenure at Demoulas Market Basket. Skilled in cash handling and customer service, I excel in fast-paced environments, ensuring accuracy and efficiency. Demonstrated ability to improve productivity by over 30%, I bring strong organizational abilities and a commitment to excellence. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Busser position. Ready to help team achieve company goals. Driven Busser with 7 years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty. Fast and pleasant Restaurant Busser comfortable working in fast-paced dining rooms. Skilled at providing quick table turnovers and service staff assistance. Dedicated to supplying guests with clean, comfortable dining experiences.
Overview
10
10
years of professional experience
Work History
Cashier
Demoulas Market Basket
10.2014 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Busser
Tavern In The Square
05.2021 - 05.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
Education
Bachelor of Science - Interdisciplinary Studies
Fitchburg State University
Fitchburg, MA05.2018
Bachelor of Arts - Liberal Arts And Sciences
Middlesex Community College - Bedford
05.2016
High School Diploma -
Nashoba Valley Technical High School
Westford, MA06.2012
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Organizational abilities
- Written and verbal communication
Additional Information
I have a language based speech disability. Doesn't stop me.
Timeline
Busser
Tavern In The Square
05.2021 - 05.2024
Cashier
Demoulas Market Basket
10.2014 - Current
Bachelor of Science - Interdisciplinary Studies
Fitchburg State University
Bachelor of Arts - Liberal Arts And Sciences
Middlesex Community College - Bedford
High School Diploma -
Nashoba Valley Technical High School