Alexander Mendez
Linden,NJ
Summary
Dedicated and detail-oriented professional with extensive experience in both retail and pharmacy settings. Proven ability to manage customer interactions with exceptional service and efficiency, while maintaining a strong focus on accuracy and compliance. Skilled in inventory management, point-of-sale operations, and pharmaceutical dispensing, with a commitment to ensuring a positive customer experience and adhering to industry regulations. Adept at multitasking in fast-paced environments, leveraging strong communication and organizational skills to drive operational success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
H&M
07.2021 - Current
- Used upselling techniques and offered product and service consultations
- Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions
- Customers received merchandise recommendations based on their needs and preferences
- Trained all new sales employees on effective sales, service, and operational strategies to maximize team performance.
Pharmacy Technician
Walgreens
03.2024 - 08.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Education
Some college (No degree) - Cell Biology and Nueroscience
Rutgers-New Brunswick
New Brunswick, New JerseyMinor in Business Administration -
Rutgers-New Brunswick
New Brunswick, New JerseyHigh School -
Frank J. Cicarell Academy
Elizabeth, New Jersey01.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Product Sales
- Detail Oriented
- Project organization
- Confidentiality and HIPAA
- Workflow Optimization
- Insurance Billing
- Medication Dispensing
- Aseptic Techniques
- Prescription Interpretation
Certification
NJ State Seal of Biliteracy
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
Walgreens
03.2024 - 08.2024
Sales Associate
H&M
07.2021 - Current
Some college (No degree) - Cell Biology and Nueroscience
Rutgers-New Brunswick
Minor in Business Administration -
Rutgers-New Brunswick
High School -
Frank J. Cicarell Academy
NJ State Seal of Biliteracy
Similar Profiles
Ethan Van De HeyEthan Van De Hey
Sales Associate/Trainer at H&MSales Associate/Trainer at H&M
Rebecca BenitesRebecca Benites
Sales Associate at H&MSales Associate at H&M
ISBER BAEZISBER BAEZ
CUSTOMER SERVICE at H&MCUSTOMER SERVICE at H&M