Open To Work
Hi, I’m
Monique Araujo
Sugar Land,TX
Work Preference
Summary
Technical operations and customer support professional with experience in alarm monitoring management, inventory control, field operations, reporting, dispatch-style communication, and customer service. Completed Google Technical Support Fundamentals, Google AI Fundamentals, and Adobe Design Fundamentals with AI. Seeking an entry-level remote or onsite role in IT support, technical support, alarm monitoring, dispatch coordination, customer support, or technical operations.
Overview
3
Certification
Work History
Panthers Petroleum Houston, TX, Tx
Inventory Specialist
03.2026 - Current
Job overview
- Managed inventory levels to ensure product availability and minimize shortages.
- Conducted regular audits to maintain accuracy in stock records and prevent discrepancies.
- Collaborated with suppliers to streamline order processes and enhance delivery efficiency.
- Resolved inventory issues by analyzing data and providing timely solutions for challenges.
- Performed inventory cycle counting and identified discrepancies.
- Investigated discrepancies between physical count and computer records.
- Maintained accurate and up-to-date inventory records.
- Entered information into system to update status reports.
- Assisted with execution of projects and made recommendations for process improvement to appropriate leaders.
- Ensured compliance with all safety regulations in the workplace.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Implemented inventory control systems to streamline tracking and reporting processes.
- Conducted regular audits to verify accuracy of inventory records and minimize discrepancies.
- Trained staff on best practices for inventory management and storage techniques.
- Participated in annual physical inventories conducted at multiple locations.
- Organized and cleaned backroom and equipment to improve operations.
Fiber Optic SystemsHouston, TX, Tx
Buisness owner
01.2024 - Current
Job overview
- Developed and implemented operational policies and procedures, enhancing compliance and reducing costs.
- Led and supervised teams to ensure productivity and align with company objectives, resulting in increased efficiency.
- Oversaw customer service operations, enhancing customer satisfaction through coaching and feedback to employees.
THE ALARM MONITOR
Administrative Assistant
12.2016 - 03.2020
Job overview
- Performed receptionist duties by answering phones and directing clients to improve client experience and streamline office operations.
- Completed clerical tasks including scheduling, placing orders, and filing to enhance office efficiency and organization.
- Provided exceptional customer support, ensuring high satisfaction rates by promptly addressing inquiries and resolving issues.
Boost Mobile
Sales Representative
01.2016 - 09.2016
Job overview
- Sold mobile devices and cellphone products to meet customer needs.
- Managed retail sales operations to optimize customer experience.
- Collaborated with company managers to develop effective sales strategies.
- Answered client and customer questions and addressed problems
- Organized and replenished shelves with merchandise to ensure product availability
Education
CourseraHouston, TX
Some College (No Degree) from Information Technology
University Overview
CourseraHouston, TX
Some College (No Degree) from AI Fundamentals
University Overview
Ogle School Hair Skin Nails-STAFFORDStafford, TX
COSMETOLOGY
12-2025
University Overview
Parkview Baptist HighschoolHouston, TX
High school diploma
05-2014
University Overview
Skills
- Project management
- Supply chain management
- Planning and scheduling
- Inventory management
- Operational efficiency
- Data analysis
- Material handling
- Safety awareness
- Technical support
- Customer service
- Team leadership
- Organizational skills
- Graphic design
Certification
AI FUNDAMENTALS
• TECHNICAL SUPPORT FUNDAMENTALS, 02/01/26
• Cosmetologist, Natural Hairstylist, Esthetician, Nail Specialist, Waxing, 06/01/25
• Driver's License
• TECHNICAL SUPPORT FUNDAMENTALS, 02/01/26
• Cosmetologist, Natural Hairstylist, Esthetician, Nail Specialist, Waxing, 06/01/25
• Driver's License
Design Fundamentals with AI
Design Fundamentals with AI
Design Fundamentals with AI
Utilize Adobe Express AI tools to streamline their design workflow and save time on repetitive tasks.
Understand and utilize the various features within Adobe Express, including editing tools, templates, media integration, and quick actions to create polished and professional designs.
Timeline
Inventory Specialist
Panthers Petroleum
03.2026 - Current
Buisness owner
Fiber Optic Systems
01.2024 - Current
Administrative Assistant
THE ALARM MONITOR
12.2016 - 03.2020
Sales Representative
Boost Mobile
01.2016 - 09.2016
Coursera
Some College (No Degree) from Information Technology
Coursera
Some College (No Degree) from AI Fundamentals
Ogle School Hair Skin Nails-STAFFORD
COSMETOLOGY
Parkview Baptist Highschool
High school diploma