ALEXANDER POULOS
Boston,Massachusetts
Summary
Highly communicative individual remains composed in very stressful situations. An effective Public Safety Dispatcher with expertise in records management, radio communications and keeping callers as calm as possible.
Overview
5
5
years of professional experience
Work History
Public Safety Dispatcher
TOWN OF BROOKLINE
02.2023 - Current
- Contributed to a safer community by consistently prioritizing and triaging incoming calls based on urgency.
- Collaborated with other public safety agencies during joint operations, ensuring effective communication and resource allocation.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Fielded 911 emergency and non-emergency calls and determined level of support that was needed for response.
Lead Line Cook
SOHO HOUSE AUSTIN
11.2022 - 10.2023
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
Rounds Cook
OAK LONG BAR & KITCHEN, COPLEY FAIRMONT
12.2018 - 10.2022
- Maintained a clean and organized workspace, adhering to strict health and safety guidelines.
- Supported smooth kitchen operations by proactively addressing equipment maintenance issues before they impacted productivity.
- Ensured proper storage of perishable items by following industry-standard guidelines, reducing spoilage rates significantly.
- Assisted in inventory management and minimized waste by accurately tracking ingredient usage.
Education
High School Diploma -
TRINITY CATHOLIC HIGH SCHOOL
Newton, MA06.2007
Skills
- Highly effective communication
- Radio Communications
- Emergency call response
- Incident documentation
Timeline
Public Safety Dispatcher
TOWN OF BROOKLINE
02.2023 - Current
Lead Line Cook
SOHO HOUSE AUSTIN
11.2022 - 10.2023
Rounds Cook
OAK LONG BAR & KITCHEN, COPLEY FAIRMONT
12.2018 - 10.2022
High School Diploma -
TRINITY CATHOLIC HIGH SCHOOL
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