Alexander Robbins
Santa Barbara,CA
Summary
Flexible Team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with four years of experience taking food orders and operating cash registers and seven months in sales. Offering exceptional communication and multitasking abilities. Enthusiastic team member eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
11
11
years of professional experience
Work History
Mobile Expert
T-Mobile
Flagstaff, Arizona
01.2025 - Current
- Assisted customers in product selection and provided personalized recommendations.
- Upsold additional items based on customer interests and needs.
- Demonstrated product features and benefits for customers' needs.
- Developed promotional strategies to increase sales volume.
- Tracked sales performance metrics to identify trends in market place.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Resolved customer inquiries and concerns efficiently to enhance satisfaction.
Assistant Manager
Lids Hat World
Flagstaff, Arizona
11.2022 - 09.2025
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked with fellow sales team members to achieve group targets.
- Assessed customer needs to provide assistance and information on product features.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Developed a system for tracking inventory and ordering supplies as needed.
- Maintained up-to-date knowledge of company products and services.
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Supervised daily operations including scheduling shifts, assigning duties.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Team Member
Metropolitan Theatres
Goleta, CA
07.2018 - 01.2022
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Built and maintained working relationships with peers and upper management.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Upheld high standards of productivity and quality in operations.
Team Member
The Food Liaison
Carpinteria, CA
06.2015 - 08.2015
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Built and maintained working relationships with peers and upper management.
- Looked for ways to go above and beyond job requirements.
- Upheld high standards of productivity and quality in operations.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Interpreted set-up sheets, work orders, drawings, or blueprints to execute assembly process.
Education
Bachelor of Arts -
Northern Arizona University
Flagstaff, AZ05.2024
Skills
- Customer Service
- Materials Staging
- Positive Attitude
- Flexible Schedule
- Area and Facility Cleaning
- Workplace Safety
- Following Instructions
- Teamwork and Collaboration
- Willingness to Learn
- Heavy Lifting
- Problem-Solving
- Clear Communication
- Continuous Development
- Money Handling
- Facility Cleaning
- Quantitative Skills
- Sales Goals Attainment
- Customer Needs Assessment
- Store Opening and Closing
- Upselling Techniques
- POS System Operation
- Building Customer Loyalty
Affiliations
- Varsity Baseball at Bishop Diego High School(4 years)
Timeline
Mobile Expert
T-Mobile
01.2025 - Current
Assistant Manager
Lids Hat World
11.2022 - 09.2025
Team Member
Metropolitan Theatres
07.2018 - 01.2022
Team Member
The Food Liaison
06.2015 - 08.2015
Bachelor of Arts -
Northern Arizona University