Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexander Robinson

Turtle Creek

Summary

Dynamic and dedicated professional with extensive customer service experience at USPS, Walmart, & T-Mobile recognized for enhancing delivery efficiency and maintaining high safety standards. Proven multitasker with strong problem-solving skills, adept at building relationships and managing inventory. Committed to achieving results while fostering teamwork and delivering exceptional service.

Overview

3
3
years of professional experience

Work History

Mail Carrier

USPS
10.2023 - Current
  • Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
  • Utilized advanced knowledge of local streets, neighborhoods, routes for optimal navigation while minimizing delays in delivery timeframes.
  • Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
  • Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
  • Displayed professionalism when interacting with customers at their homes or businesses while delivering their mail promptly and courteously every day.
  • Handled mail and packages with care to prevent damage during delivery.
  • Maintained a high level of safety by adhering to traffic laws, utilizing defensive driving techniques, and navigating various weather conditions.
  • Assisted in reducing lost or misdelivered mail through diligent attention to detail when handling packages and letters.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.

CAP 2 Associate

Walmart
02.2023 - 09.2023
  • Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.
  • Exceeded individual performance expectations while actively contributing to overall CAP 2 team success.
  • Enhanced store efficiency by accurately stocking shelves and managing inventory levels.
  • Unloaded Over 1000-3000 Piece Trucks with efficiency and safety
  • Organized Pallets with merchandise off the truck by departments in the store

Sales Associate

T-Mobile
04.2022 - 02.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

High School Diploma -

Woodland Hills High School
Churchill PA
05-2022

Skills

  • Multitasking
  • Physical stamina
  • Hand-eye coordination
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management
  • Listening skills
  • Excellent people skills
  • Outgoing personality
  • Money handling

Timeline

Mail Carrier

USPS
10.2023 - Current

CAP 2 Associate

Walmart
02.2023 - 09.2023

Sales Associate

T-Mobile
04.2022 - 02.2023

High School Diploma -

Woodland Hills High School

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Alexander Robinson