Motivated and detail-oriented professional with a strong foundation in customer service, team leadership, and operational efficiency. Proven success as a Sales Representative and Assistant Manager, demonstrating excellent communication, problem-solving, and decision-making skills in fast-paced environments. Adept at handling sensitive information, resolving conflicts, and ensuring compliance with policies and procedures. Eager to bring a commitment to integrity, public service, and organizational excellence to a role as an Immigration Services Officer with the Department of Homeland Security.