Alexander Shehadeh
Quincy
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
General Manager
T-Mobile
Quincy
01.2022 - Current
- Working in a Sales environment.
- Asking open ended questions and providing exceptional customer support along with tech support.
- Excelling at daily, weekly, and monthly goals.
- Handling Inventory, Planograms, scheduling, and data entry.
General Manager
Lids
St. Louis
01.2018 - 01.2022
- Managing a Team towards Daily, Monthly Goals.
- Scheduling, Mandatory Returns, Cash Safe, Cash Audits.
Lot Manager and Security
St. Louis Parking Company
St. Louis
01.2014 - 03.2018
- Running a parking lot, valet, cleaning of the lot.
- Working with customers to provide a excellent experience, security and loss prevention.
Assistant Manager
Marco's Pizza
Fort Dodge
01.2012 - 01.2014
- Assisting GM in Rush, Scheduling, Cash Audits, Cleaning, Food Prep, Line, and Much More.
Education
High school - Computer programming
Kirkwood Sr. High School
Kirkwood, MO08.2013
Skills
- Inventory management
- Sales strategy
- Customer support
- Data analysis
- Cash auditing
- Team leadership
- Performance tracking
- Customer relationship management
- Loss prevention
- Operational planning
- Problem solving
- Effective communication
- Time management
- Conflict resolution
- Strategic thinking
- Advertising and marketing
- Team oversight
- Market analysis
- Efficient multi-tasker
- Budgeting and cost control
- Schedule management
- Performance analysis
- Team training and development
- Relationship building
- Multi-unit operation management
- Visionary leadership
- Sales planning and implementation
- Customer experiences
- Training and coaching
- Analytical skills
- Revenue and market expansion
- Performance improvement
- Interpersonal skills
- Cost reductions
- Profit and loss accountability
- Organizational development
- Staff training/development
- Sound judgment
- Total quality management
Certification
Driver's License
Timeline
General Manager
T-Mobile
01.2022 - Current
General Manager
Lids
01.2018 - 01.2022
Lot Manager and Security
St. Louis Parking Company
01.2014 - 03.2018
Assistant Manager
Marco's Pizza
01.2012 - 01.2014
High school - Computer programming
Kirkwood Sr. High School
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