Alexander Soto-Jara
Lynwood,CA
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and exceptional customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and demonstrating a commitment to cleanliness, quality and teamwork.
Overview
3
3
years of professional experience
Work History
Sales Associate
Gustavo Soto
01.2022 - Current
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales by cleaning and organizing.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Marco Antonio Firebaugh High School
Lynwood, CA06-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Goal oriented
Languages
English
Spanish
Timeline
Sales Associate
Gustavo Soto
01.2022 - Current
High School Diploma -
Marco Antonio Firebaugh High School
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