Alexander Thomas
Burton,MI
Summary
Proven to enhance customer experiences and store efficiency at Walmart, I excel in heavy equipment operation and teamwork. My background includes boosting sales through relationship building and ensuring product accessibility, contributing to significant customer satisfaction and retention improvements. Skilled in food safety and warehouse operations, I am known for my dependability and strong multitasking capabilities.
Overview
5
5
years of professional experience
Work History
Sales Associate
Havel Floor Covering Inc
05.2024 - 08.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Cashier
Caseys General Stores Inc
01.2021 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Overnight Stocker and Receiver
Walmart
10.2019 - 01.2021
- Improved store efficiency by accurately stocking shelves and maintaining product organization.
- Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
- Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
- Conducted regular checks on expiration dates of perishable items, removing expired products from shelves in compliance with health regulations.
- Collaborated with team members to complete large-scale restocking projects within tight deadlines.
- Supported daytime staff by preparing the store for daily operations with neatly arranged merchandise displays.
- Utilized store equipment, such as pallet jacks and forklifts, in a safe and efficient manner to transport merchandise from the backroom to sales floor.
Overnight Stocker and Receiver
Walmart
04.2023 - 04.2024
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
- Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
- Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
- Enhanced customer experience by keeping shelves fully stocked and ensuring products were easily accessible.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Education
High School Diploma -
Holly High School
Holly, MI06.2018
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Strong Multitasking Capabilities
- Heavy Equipment Operation
- Reliable and Dependable
- Relationship Building
- Food Safety Training
- Critical Thinking Skills
- Problem Identification
- Warehouse Operations
Timeline
Sales Associate
Havel Floor Covering Inc
05.2024 - 08.2024
Overnight Stocker and Receiver
Walmart
04.2023 - 04.2024
Cashier
Caseys General Stores Inc
01.2021 - 03.2024
Overnight Stocker and Receiver
Walmart
10.2019 - 01.2021
High School Diploma -
Holly High School
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