Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
Security Manager
Sharing And Caring Hands
Minneapolis, MN
01.2010 - 12.2017
General supervisor for sharing and caring grounds as well as sharing and caring housing complex security
Planned, directed, and coordinated support services for office as manager
Duties included: recordkeeping, mail distribution, telephone operator/receptionist, and other office support services
Monitored facility to ensure safety, security and maintenance
Prepared and reviewed operational reports and schedules to ensure accuracy and efficiency
Analyzed internal processes to recommend and implement procedural and policy changes to improve operations
Preparation of naval correspondence and messages; preparation and maintenance of directives; preparation of travel orders, completion of general administrative requirements such as leave authorizations, identification cards, and preparation and maintenance of command unit punishment book including audit of field service records and verifying information contained in feedback personnel management reports
Also, preparation of discharge and retirement documents, and verifying the accuracy of information contained in databases
Oversaw construction and renovation of projects implemented to improve efficiency and to ensure that the facilities meet environmental, health, and security standards, and complied with government regulations.
Education
Undergraduate studies in Business Administration -
Minneapolis Community And Technical College
Minneapolis, MN
06.2010
High School Diploma -
North Community High School
06.2003
Skills
Well-rounded background in human resources, training, safety, operations and customer affairs
Excellent experience developing and implementing a variety of corporate programs, including those that must comply with corporate, state, or federal agency guidelines
Skilled in developing department budgets and creating department objectives
Experienced in writing and delivering presentations for executive meetings
OPERATIONS MANAGER; TRAINING AND DEVELOPMENT DIRECTOR; HUMAN RESOURCES; SUPERVISOR; AGENT (All Remote Positions) at HomePro TelecommunicationsOPERATIONS MANAGER; TRAINING AND DEVELOPMENT DIRECTOR; HUMAN RESOURCES; SUPERVISOR; AGENT (All Remote Positions) at HomePro Telecommunications