Alexandra Alamares
Santa Ana,CA
Summary
Seasoned HR professional adept in policy implementation and coaching leadership. Expertise in enhancing employee relations and retention strategies. Achieved significant improvements in workforce morale and productivity through strategic HR initiatives. Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management, leave of absence and ADA accommodations. Skilled in managing employees, associates and day-to-day department operations with decisive and organized approach.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Human Resources Business Partner
HoneyBaked Ham California, LLC
09.2022 - 10.2024
- Act as the company’s cultural champion and ensure company core values are understood and upheld
- Conduct regular Teams calls with District Managers and provide HR strategy by partnering on people initiatives
- HR liaison for all California locations and point-person on all Employee Relations matters
- Conduct effective, thorough and objective investigations
- Work closely with the Talent Acquisition team to fill General Manager vacancies by conducting comprehensive interviews
- Help facilitate the Talent Review process in partnership with General Managers, District and Regional Managers
- Provide day-to-day performance management guidance to store leaders (e.g., coaching, counseling, career development, disciplinary actions)
- Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
- Maintain in-depth knowledge of current legal requirements in the state of California thereby reducing legal risks and ensuring regulatory compliance
Senior Human Resources Manager
Pick Up Stix
01.2021 - 05.2022
- Manage the Safety and Workers’ Compensation insurance program and claims, partner with the carriers’ adjusters and Regional Directors and Managers on return-to-work programs
- Conduct root cause analysis of injuries/issues and near misses and making recommendations
- Administer the Company’s General Liability and EPLI policies
- Manage and participate in the resolution of employee relations issues including responding to employee concerns and complaints
- Provide coaching and guidance to managers regarding employee relations, counseling, performance management, training, and organizational development
- Conduct employee related/internal investigations related to allegations of violations of company policies, interview to recommended corrective actions
- Maintain and help to interpret company policies and procedures including employee handbooks, job descriptions, performance evaluations, compensation, and benefits administration
- Manage and administer employee leave management
- Supervise Payroll Manager and ensure compliance with HR, payroll, and benefit programs
- Recruit external and internal qualified candidates for Restaurant Management positions
Regional Human Resources Manager
Del Taco LLC
09.2008 - 04.2020
- With dotted line reporting to the Regional Director, establish a trusting consultative, proactive relationship with operations management
- Coach restaurant management with their communication, feedback, recognition, and interactive responsibilities with subordinates
- Work closely with the Regional Team and the HR Team to support deployment of comprehensive HR strategy
- Process and finalize offer letters, background screening and other related employment processes for new hires and internal promotions within the region
- Analyze turnover data to identify potential trends
- Provide support to the Regional Director and General Managers regarding performance management, career development and overall staffing strategy
- Deliver quarterly training content and facilitates training sessions for managers and employees on policies, procedures, and employment law
- Coordinate/manage the administration and confidential investigation of all unemployment issues, EEO, Sexual Harassment and other employee relations issues
- Review and consult on management recommendations for employment terminations
- Assist in New Store Openings and orientation of new management development and training
Benefits Specialist/HR Generalist
Del Taco LLC
07.2010 - 03.2015
- Administer and maintain Corporate/Field Benefits and 401k policies
- Conduct annual Open Enrollment and Wellness Fair
- Address complaints and resolve issues with employee relations
- Investigate complaints and interpret findings, based on Company policies, practices, procedures and applicable law
- Advise managers regarding situations involving terminations, progressive discipline, demotions, promotions, etc
- Respond to unemployment claims and attend unemployment hearings
- Assist field with recruiting, transfers, pay increases and payroll-related issues
Assistant to the VP/Controller
Del Taco LLC
09.2008 - 07.2010
- Prepare letters and other documents for email or mailing
- Track same sales comp for competitors
- Prepare and organize expense reports
- Serve as backup assistant to the CEO
Education
BA - Human Development
Cal State University
AA - Liberal Arts
Santa Ana College
Skills
- PC/MAC OS
- Microsoft Office
- HRIS : ADP, Ceridian, PeopleMatter
- Policy Implementation
- Employee Relations
- Retention Strategies
- Coaching leadership
Certification
- Society for Human Resource Management Certified Professional (SHRM-CP) - Society for Human Resource Management.
- ServSafe Food Handler's Certification
Timeline
Human Resources Business Partner
HoneyBaked Ham California, LLC
09.2022 - 10.2024
Senior Human Resources Manager
Pick Up Stix
01.2021 - 05.2022
Benefits Specialist/HR Generalist
Del Taco LLC
07.2010 - 03.2015
Regional Human Resources Manager
Del Taco LLC
09.2008 - 04.2020
Assistant to the VP/Controller
Del Taco LLC
09.2008 - 07.2010
AA - Liberal Arts
Santa Ana College
- Society for Human Resource Management Certified Professional (SHRM-CP) - Society for Human Resource Management.
- ServSafe Food Handler's Certification
BA - Human Development
Cal State University
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