Alexandra Aranda

• Coordinated patient appointments and treatment schedules for personal injury cases.

• Maintained confidential patient information in compliance with HIPAA regulations.

• Communicated with patients, healthcare providers, and attorneys regarding treatment progress and appointment attendance.

• Followed up on missed appointments and assisted with case documentation and record management.

• Provided administrative support to ensure efficient patient care and case coordination.

• Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
• Handled multi-line phone systems for incoming patient inquiries.

• Greeted and seated guests promptly, ensuring positive first impressions.
• Managed reservation systems to optimize seating arrangements and guest flow.
• Collaborated with waitstaff to communicate guest needs and enhance service efficiency.
• Maintained cleanliness and organization of dining area to uphold restaurant standards.
• Answered customer questions about hours, seating, and menu information.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Delivered pick-up and curbside orders to guests.

• Greeted and seated guests, ensuring a welcoming atmosphere.
• Managed reservation system to optimize table turnover and guest experience.
• Assisted with menu explanations, enhancing customer understanding of offerings.
• Coordinated with waitstaff to streamline service flow during peak hours.
• Handled guest inquiries and complaints, resolving issues promptly and professionally.
• Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
• Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.