Alexandra Balsley
Cincinnati
Summary
Professional with experience in administrative and customer service roles, prepared for responsibilities involving patient access and support. Strong focus on collaboration, reliability, and adaptability to meet changing needs. Skilled in data entry, scheduling, and communication, with emphasis on accuracy and patient care. Driven to achieve results and enhance team performance.
Overview
8
8
years of professional experience
Work History
Operations Associate
Sephora
Crestview Hills, KY
09.2023 - Current
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Coordinated daily operational tasks to enhance workflow efficiency within store environment.
- Trained new associates on standard operating procedures and customer service excellence.
- Executed merchandising strategies to optimize product displays and boost sales performance.
Access Associate
TriHealth
Cincinnati, OH
08.2021 - 03.2025
- Coordinated patient access initiatives to streamline registration processes and reduce wait times.
- Implemented electronic health record updates to enhance data accuracy and accessibility for clinical staff.
- Managed appointment scheduling to optimize clinic workflow and ensure timely patient care services.
Beauty Advisor
Sephora
Cincinnati, OH
09.2019 - 09.2021
- Provided personalized beauty consultations to enhance customer satisfaction and loyalty.
- Demonstrated in-depth product knowledge to educate clients on skincare and makeup techniques.
- Led product demonstrations and events to promote new launches and engage customers.
- Collaborated with team members to create a welcoming, inclusive shopping environment for all clients.
Beauty Specialist
Target
Newport, KY
10.2017 - 09.2019
- Provided expert skincare consultations to enhance customer satisfaction and loyalty.
- Educated clients on product usage, resulting in increased product knowledge and confidence.
- Developed promotional displays to highlight seasonal products, boosting visibility and sales.
- Built strong relationships with clients through attentive listening skills and genuine interest in their beauty goals.
Education
High School Diploma -
Enlightium Academy
Independence, KYSkills
- Customer service
- Verbal and written communication
- Deadline management
- Scheduling
- Data entry proficiency
- Friendly and outgoing
- Multitasking and organization
- Registration and admissions
- Electronic health records
- Team collaboration
Languages
English
Native or Bilingual
Timeline
Operations Associate
Sephora
09.2023 - Current
Access Associate
TriHealth
08.2021 - 03.2025
Beauty Advisor
Sephora
09.2019 - 09.2021
Beauty Specialist
Target
10.2017 - 09.2019
High School Diploma -
Enlightium Academy