Organized and adaptable restaurant professional with expertise in time management and decision-making. Experienced in training staff and maintaining a clean, inviting environment, committed to delivering exceptional service and enhancing guest experiences. Skilled in managing multiple tasks with effective communication.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
Ronin Sushi
Royal Oak, Michigan
04.2021 - Current
Greeted customers, answered questions, and recommended specials to enhance dining experience and boost sales.
Coordinated with waitstaff to ensure smooth guest transitions.
Resolved guest complaints with professionalism and care, ensuring satisfaction and repeat visits.
Trained new hostesses on procedures and customer service standards.
Collaborated with serving staff, food runners, and bussers to maintain a presentable dining room and optimize guest satisfaction.
Server
Lochmoor Country Club
Grosse Pointe Woods, Michigan
04.2025 - 08.2026
Welcomed guests with personable attitude, delivered beverage orders, and provided menu guidance to enhance dining experience.
Took orders from customers, accurately recorded them into the point of sale system, and communicated them to kitchen staff.
Served cocktails, beverages, and selected dishes promptly and accurately.
Managed multiple tables simultaneously, ensuring timely service and high customer satisfaction.
Regularly checked poolside areas for cleanliness; removed empty glasses or bottles from tables; wiped down surfaces; replenished necessary items.
Cultivated relationships with regular customers, fostering loyalty and encouraging repeat visits.
Halfway House Attendent
Lochmoor Country Club
Grosse Pointe Woods, Michigan
04.2025 - 08.2025
Ensured outdoor halfway house cleanliness and organization, enhancing guest experience during daily operations.
Prepared cocktails from bar recipes and served wine, and bottled beer efficiently.
Operated cash register and point of sale system for transactions and made proper change for cash transactions.
Cultivated strong relationships with course regulars through warm, personable interactions, fostering a welcoming atmosphere.