Alexandra Bosier-DiSalvo
Austin,Tx
Summary
My 12 years of experience at Strait Music Company has been spent dedicated to cultivating and advancing a career in customer service, sales, team leadership, and management. Throughout the journey, one thing has remained constant: an unwavering passion for serving, motivating, and educating customers, peers, and the community. This drive has fueled success and consistently exceeded expectations in delivering exceptional experiences.
Overview
12
12
years of professional experience
Work History
Accounts Receivable
Strait Music Company
Austin, Tx
08.2023 - Current
- Prepare and distribute accurate invoices and statements to school, business and customers
- Manage aging school, business and customer accounts
- Resolve customer payment concerns obstacles and questions
- Prepared detailed summaries of aging accounts during weekly meeting with management
- Order office supplies company wide
- Prepare store deposit and balanced cash drawers for daily business.
Band, Orchestra and Print Music Manager
Strait Music Company
Austin, Tx
05.2019 - 12.2022
- Expert knowledge on band and orchestra rental program
- Trained and lead department team of 5-6 on company rental program, high end sales, customer service expectations and inventory/warehouse management
- Partnered with CEO and COO in creating seasonal master orders
- Created department training opportunities through vendors
- Established and executed department training materials
- Authenticated and executed company wide point of sale training for new hires
- Worked with vendors to organize and host piano teacher workshops
- Worked with vendors to organize and host instrument masters classes
- Managed day to day operations at Violins Etc and introduced Strait Music's company culture, standards and practices
- Accompanied Director of Education and Education account managers to Texas Music Education Association clinic in 2019, 2021 and 2022 as an exhibitor.
Chairman, Board of Directors
SoCo Women's Chorus
Austin, Texas
2018 - 05.2021
- Promoted diversity within the boardroom by actively recruiting individuals from different backgrounds, industries, and perspectives.
- Supported corporate social responsibility initiatives by advocating for environmental sustainability practices across all functional areas.
- Collaborated closely with fellow board members during crisis situations such as pandemics or economic downturns.
- Oversaw comprehensive risk management strategies to protect company assets and mitigate potential threats to business stability.
- Actively participated in professional development opportunities to stay informed on industry trends and best practices for corporate governance.
- Spearheaded fundraising efforts to secure essential resources for company growth and development.
- Guided executive leadership team through periods of transition, ensuring seamless succession planning processes were in place.
- Mentored new board members, sharing valuable insights and experiences to support their development as effective contributors to the organization''s success.
Print Music Manager
Strait Music Company
Austin, Tx
01.2016 - 05.2019
- Helped customer and teachers with print music needs for lessons
- Expert knowledge on inventory in order to provide educated suggestions on customer purchases
- Created and implemented training material of department
- Managed a team of 2
- Maintained relationships with print music vendors
- Ordered and managed company wide print music inventory
- Organized and hosted piano teacher workshop.
Print Music Lead/Band & Orchestra Associate
Strait Music Company
Austin, Tx
11.2012 - 01.2016
- Help customers with day to day print music needs
- Received print music orders in our database
- Maintain organization and cleanliness of department
- Help customer understand and sign up for our instrument rental program.
Education
Dual credit while in high school -
Austin Community College
Austin, TexasDiploma -
Crockett High School
Austin, TexasVocal Music Education -
Northwestern State University
Natchitoches, Louisiana05.2008
Skills
Account Reconciliation
Report preparation
Invoice Processing
Transaction reviewing
Records coordination
Self-Motivated
Analytical and Critical Thinking
Multitasking Abilities
Timeline
Accounts Receivable
Strait Music Company
08.2023 - Current
Band, Orchestra and Print Music Manager
Strait Music Company
05.2019 - 12.2022
Print Music Manager
Strait Music Company
01.2016 - 05.2019
Print Music Lead/Band & Orchestra Associate
Strait Music Company
11.2012 - 01.2016
Chairman, Board of Directors
SoCo Women's Chorus
2018 - 05.2021
Dual credit while in high school -
Austin Community College
Diploma -
Crockett High School
Vocal Music Education -
Northwestern State University