Janessa Galaviz
Northglenn
Summary
Professional with high standards and focus on achieving results in hospitality industry. Valued for expertise in team collaboration and driving efficiency. Relied upon for adaptability and dependability. Key skills include staff management, conflict resolution, and customer service excellence.
Overview
8
8
years of professional experience
Work History
Server Supervisor
Great Scotts Eatery
Denver, CO
09.2023 - Current
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to learn quickly and adapt to new situations.
Server
IHOP
Westminster, CO, United States
06.2021 - 11.2023
- Understand proper food handling, sanitation and safety standards.
- Memorized food orders and entered them into a POS system
Hostess
IHOP
Westminster, CO, United States
05.2019 - 06.2021
- Gained customer service skills
- Greeted 100+ diners per shift
Combo
IHOP
Westminster, CO, United States
11.2018 - 05.2019
- Learned proper sanitation skills
- Bussed tables and washed dishes
Education
High School -
Northglenn High School
Northglenn, CO, United States05.2021
Skills
- Fast learner
- Adapt easily
- Work well with others
- Team management
- Customer service
- Staff training and development
- Task delegation
- Documentation and reporting
- Conflict resolution
Timeline
Server Supervisor
Great Scotts Eatery
09.2023 - Current
Server
IHOP
06.2021 - 11.2023
Hostess
IHOP
05.2019 - 06.2021
Combo
IHOP
11.2018 - 05.2019
High School -
Northglenn High School