Alexandra Cardona
Cutler Bay ,FL
Summary
Dependable individual with exceptional people skills. Real team player committed to high level of job performance. Positively interacts with customers and employees in any environment.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Skin Pathology Center
Miami, FL
02.2021 - Current
- Maintained organized and efficient office inventories to ensure seamless operations.
- Answered phone calls and emails to provide information, enhancing business correspondence.
- Entered procedure codes, diagnosis codes, and patient information accurately to support patient care.
- Sorted and packaged products to prepare for processing or shipment.
- Transported biopsies between provider offices and laboratory to ensure timely processing.
Dermatology Lab Assistant
Dermatology Group of Florida
Miami , FL
02.2022 - 01.2023
- Organize and manage inventory for lab test solutions, compounds and reagents.
- Procured and processed specimens efficiently, supporting laboratory staff in their analyses.
- Prepared specimens and forms for transport to outside laboratories
- Coordinated lab operations and administrative tasks to meet data deadlines for laboratory staff.
- Sanitized workstations and instruments to avoid cross-contamination.
- Maintained compliance with FDA codes and HIPAA regulations to ensure integrity of laboratory processes.
Customer Service Associate
Publix Super Markets
Homestaed , FL
06.2010 - 08.2022
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Trained new hires on products, services, and best practices to ensure consistent customer support.
- Implemented operational improvements to enhance customer service delivery.
- Ensured customer privacy and safeguarded company operations by maintaining confidentiality of information.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
Education
Bachelor of Science - Sports And Exercise Science
Florida International University
Miami, Fl 06-2023
Associate of Arts -
Valencia College
Orlando, Fl06-2015
Some College (No Degree) - Biology
University of New England
Biddeford, ME10-2026
Skills
- Billing and Coding
- Specimen Processing
- Specimen Handling Protocols
- Laboratory procedures
- Work prioritization
- Customer Service
- Strong Work Ethic
- Communication skills
Timeline
Dermatology Lab Assistant
Dermatology Group of Florida
02.2022 - 01.2023
Administrative Assistant
Skin Pathology Center
02.2021 - Current
Customer Service Associate
Publix Super Markets
06.2010 - 08.2022
Bachelor of Science - Sports And Exercise Science
Florida International University
Associate of Arts -
Valencia College
Some College (No Degree) - Biology
University of New England