Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Accurately processed POS transactions, returning coins, currency, payment cards, and receipts to customers.
Sales Associate
H&M Hennes & Mauritz
06.2022 - 11.2023
Engaged with customers to build rapport and loyalty.
Managed efficient cash register operations.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Explorer & Student Advisor
MICRO Museums
01.2019 - 07.2023
The Explorer Program trains and employs high school students to engage the public in free science exploration at MICRO’s museums.
Lead hands-on activities for visitors of all ages
Youngest student advisor on MICRO's Advisory Board where I provide feedback on new ideas and give new perspectives
Vice President
Latin American Student, University at Buffalo
08.2021 - 11.2021
Advocate for the Latinx and Hispanic community at the University at Buffalo as well as celebrating our rich cultures
Tasks range from speaking with presidents of other clubs, directors of different departments in my school, and making an objectives list for the members of the Executive Board
Full responsibility of responding in a timely and professional manner to any club emails
Secretary
Latin American Student Association, University at Buffalo
08.2020 - 08.2021
Advocate for the Latinx and Hispanic community at UB as well as celebrate rich cultures
Duties include taking down meeting minutes, attendance, and writing weekly emails
Blood Drive Project Manager and Volunteer
New York City Blood Center, Walton Educational Campus
12.2016 - 04.2019
Aid people who have donated blood to designated snack areas, sign in donors and ensure everything is running in fashionable manner
Academic Support Services / Desk Receptionist
University at Buffalo
01.2019 - 03.2019
Aid students walking into the tutoring center, sign them in, and guide them to their designated tutor or mentor.
Education
Bachelor of Arts - Psychology
University At Buffalo, SUNY
Buffalo, NY
05.2023
High School Diploma -
Celia Cruz Bronx High School Of Music
Bronx, NY
06.2019
Skills
Public speaking
Time Management
Strong Interpersonal Skills
Complex Problem Solving
Customer Service
Effective communicator
Accomplishments
NYSSMA (New York State School of Music) Adjudication perfect score
Timeline
Brand Ambassador
American Eagle Outfitters, Inc
05.2023 - Current
Sales Associate
H&M Hennes & Mauritz
06.2022 - 11.2023
Vice President
Latin American Student, University at Buffalo
08.2021 - 11.2021
Secretary
Latin American Student Association, University at Buffalo
08.2020 - 08.2021
Explorer & Student Advisor
MICRO Museums
01.2019 - 07.2023
Academic Support Services / Desk Receptionist
University at Buffalo
01.2019 - 03.2019
Blood Drive Project Manager and Volunteer
New York City Blood Center, Walton Educational Campus