Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic
Alexandra Day

Alexandra Day

Norman

Summary

My retail background has given me strong customer service, problem-solving, and organizational skills that translate well into interior design. Experience with visual merchandising sharpened my eye for color, layout, and balance, while adapting to customer needs and changing trends prepared me to handle design challenges. These skills allow me to combine creativity with client-focused service to create functional and appealing spaces.

Overview

7
7
years of professional experience

Work History

Lead Key Holder

Earthbound Trading Co.
08.2025 - Current
  • Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
  • Enhanced store sales by implementing effective merchandising strategies and engaging customers with product knowledge.
  • Handled escalated customer concerns with tactful diplomacy, often turning dissatisfied customers into loyal patrons.
  • Maintained a clean, organized store environment by implementing regular cleaning schedules and following merchandising guidelines.

Merchandiser

Belk Department Store
06.2023 - 08.2024
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring and stock replenishment for optimal product availability.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.

2nd Assistant Manager

Yankee Candle
01.2023 - 07.2023
  • Supported store manager in training new employees, fostering a positive work environment for team development.
  • Provided exceptional customer service through active listening, understanding individual needs, and offering appropriate solutions or recommendations in line with company policies.
  • Assisted upper management in achieving sales targets through consistent monitoring of sales performance metrics.
  • Maintained visual merchandising standards to create an appealing shopping experience for customers.

Janitor

Boise State University
05.2022 - 08.2022
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.

Floor Staff Member

Lakeshore Learning Store
03.2021 - 05.2022
  • Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
  • Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
  • Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
  • Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.

Floor Staff Member

Regal Cinemas
03.2019 - 08.2021
  • Maintained safety standards on the sales floor by promptly addressing spills or other potential hazards, protecting both staff and customers from accidents.
  • Resolved customer complaints professionally and courteously, ensuring a positive resolution that maintained customer loyalty.
  • Assisted in merchandising displays by arranging products attractively to showcase featured items effectively.

Education

Minor - Marketing

University of Oklahoma
Norman, OK

Bachelor's Degree - Interior Design

University of Oklahoma
Norman, OK
01-2028

Skills

  • Sales leadership
  • Promotions and marketing
  • Collaboration and teamwork
  • 3D rendering software
  • Proficient in autocad
  • Proficient in sketchup
  • Illustration
  • Detail-oriented

Websites

Timeline

Lead Key Holder

Earthbound Trading Co.
08.2025 - Current

Merchandiser

Belk Department Store
06.2023 - 08.2024

2nd Assistant Manager

Yankee Candle
01.2023 - 07.2023

Janitor

Boise State University
05.2022 - 08.2022

Floor Staff Member

Lakeshore Learning Store
03.2021 - 05.2022

Floor Staff Member

Regal Cinemas
03.2019 - 08.2021

Minor - Marketing

University of Oklahoma

Bachelor's Degree - Interior Design

University of Oklahoma

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