Alexandra Dennis
Plantation,FL
Summary
While working at Party City, I've become a motivated professional with several years of experience juggling multiple priorities to keep the company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Party City
Sunrise, FL
09.2023 - Current
- Proposed or approved modifications to project plans.
- Implemented quality control measures to uphold company standards.
- Analyzed business performance data and forecasted business results for upper management.
- Managed customer service inquiries and complaints in a timely manner.
- Delegated work to staff, setting priorities and goals.
- Produced thorough, accurate and timely reports of project activities.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Education
High School Diploma -
Plantation High School
Plantation, FL06-2022
Skills
- Staff supervision
- Customer relations
- Inventory management
- Verbal and written communication
- Staff management
- Problem-solving
- Financial reporting
- Negotiation
- Team collaboration
- Workplace safety compliance
- Sales strategies
- Performance reviewing
- Money handling
- Consulting
- Strategic thinking
- Coaching and mentoring
- Customer service
- Microsoft office expertise
- Multitasking and organization
- Retail operations management
- Retail operations
- Staff training and development
- Google drive
- Conflict resolution
- Project management
- Sales forecasting
- Sales monitoring
- Team leadership
Timeline
Assistant Manager
Party City
09.2023 - Current
High School Diploma -
Plantation High School