Alexandra Diaz
Miami Beach
Summary
Dynamic Sales Associate with a proven track record at Regal Cinemas, excelling in customer service and problem-solving. Skilled in fostering customer loyalty and enhancing store performance through effective teamwork. Known for maintaining a welcoming environment and efficiently managing cash transactions, contributing to a positive shopping experience.
Overview
1
1
year of professional experience
Work History
Sales Associate
Regal Cinemas
12.2023 - 08.2024
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
Waterdrop LLC
04.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelors Of Science - Biopharmaceuticals
Miami Dade College
MiamiSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Flexible schedule
Timeline
Sales Associate
Regal Cinemas
12.2023 - 08.2024
Sales Associate
Waterdrop LLC
04.2023 - 11.2023
Bachelors Of Science - Biopharmaceuticals
Miami Dade College
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