Alexandra Diaz
Miami Beach
Summary
Dynamic and detail-oriented professional with a strong background in customer service at Physicians Weight Loss Centers. Proven ability to enhance client experiences through effective communication and problem-solving skills. Adept at managing schedules and transactions, ensuring operational efficiency while fostering a welcoming environment. Committed to achieving team goals and exceeding customer expectations.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Physicians Weight Loss Centers
08.2025 - Current
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Handled incoming and outgoing mail, maintaining organized postal records.
- Scheduled appointments and meetings, coordinating calendars for staff and clients.
Sales Associate
Waterdrop LLC
04.2023 - 01.2025
- Assisted customers with product selection and provided exceptional service.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Maintained organized and visually appealing merchandise displays on the sales floor.
- Collaborated with team members to achieve daily sales targets and improve customer satisfaction.
Education
Bachelor of Science - Biopharmaceuticals
Miami Dade College
Miami, FL04-2026
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Data entry
- Problem-solving skills
- Team collaboration
- Scheduling
- Verbal and written communication
- Administrative skills
- Hospitality services
Languages
Spanish
Full Professional
Timeline
Front Desk Receptionist
Physicians Weight Loss Centers
08.2025 - Current
Sales Associate
Waterdrop LLC
04.2023 - 01.2025
Bachelor of Science - Biopharmaceuticals
Miami Dade College
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