Dependable food service professional successful in providing fast, high-quality customer service to guests in restaurant setting. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Looking to further career in management as have worked all front of house positions.
Overview
7
7
years of professional experience
Work History
Bartender, Server & Host
Saltwater Grill
Swansboro, North Carolina
04.2015 - Current
Worked with POS system to place orders, manage bills and handle complimentary items.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Kept register accurate through correct billing, payment processing and cash management practices.
Cultivated warm relationships with regular customers.
Closed out cash register and prepared cashier report at close of business.
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Developed new signature cocktails to support bar marketing brand and increase profits.
Education
Associate of Arts - Liberal Arts And General Studies
Coastal Carolina Community College
Jacksonville, NC
05.2019
Skills
Age Verification
Dining Room Cleaning and Upkeep
High-Volume Dining
Cool Under Pressure
Transactions and Cash Handling
Conflict and Complaint Resolution
Able to Lift 30 Pounds
Team Player
Check Payment Processing
Contamination Prevention
Timeline
Bartender, Server & Host
Saltwater Grill
04.2015 - Current
Associate of Arts - Liberal Arts And General Studies