Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexandra Espinoza

Dallas,TX

Summary

Hospitality professional with background in creating seamless and enjoyable dining experiences for guests. Known for effectively managing guest interactions, reservations, and seating arrangements while maintaining positive and organized environment. Team-oriented with focus on collaboration and adaptability to meet changing needs and ensure guest satisfaction.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Oishii
Dallas, TX
08.2025 - Current
  • Monitored dining room flow to optimize seating arrangements and turnover rates.
  • Collaborated with management to enhance guest experience through feedback collection.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.

Restaurant Hostess

Kona Grill
Dallas, TX
08.2022 - 04.2026
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservations and waitlists using OpenTable system efficiently.
  • Communicated with kitchen and serving staff to coordinate guest needs.
  • Trained new host staff on procedures and best practices for efficiency.
  • Developed knowledge of menu items to assist guests with recommendations effectively.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Server

Kona Grill
Dallas, TX
08.2022 - 04.2026
  • Delivered exceptional dining experiences by providing attentive service and addressing guest needs promptly.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery, enhancing overall service efficiency.
  • Managed multiple tables simultaneously, prioritizing tasks to maintain high service standards during peak hours.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

Bachelor of Science - Pre Medicine

The University of Texas At Arlington
Arlington, TX
05.2028

High School Diploma -

Skyline High School
Dallas, TX
05.2024

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Conflict resolution
  • Menu memorization
  • Friendly, positive attitude
  • Teamwork and collaboration

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Restaurant Hostess

Oishii
08.2025 - Current

Restaurant Hostess

Kona Grill
08.2022 - 04.2026

Server

Kona Grill
08.2022 - 04.2026

Bachelor of Science - Pre Medicine

The University of Texas At Arlington

High School Diploma -

Skyline High School