Alexandra Gandee
Alexandria,VA
Summary
With over two years of spray tanning experience, I have honed my skills while catering to discerning, affluent clientele in Miami and New York City. My tenure at Sugared + Bronzed allowed me to perfect my craft and strengthen my interpersonal skills, ensuring a premium experience for each client. Consistently delivering top-notch spray tans, upholding clean work environments, and offering exceptional customer service are among my core competencies.
Overview
9
9
years of professional experience
Work History
Store Director
Sugared + Bronzed
Georgetown DC
02.2025 - Current
- Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Collaborated with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Addressed customer concerns promptly and effectively, resulting in increased loyalty and repeat business.
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Improved employee retention rates by creating a positive work environment that fostered teamwork and camaraderie among staff members.
- Enhanced customer satisfaction by ensuring exceptional service, product availability, and efficient operations.
- Boosted revenue $Amount by developing and deploying strategies to effectively improve operations.
- Reported to district manager regarding store and staff issues, financial goals and sales.
- Led a team of employees in daily tasks, providing ongoing training and mentoring for their professional growth.
- Approved regular payroll submissions for employees.
- Assisted with hiring, training and mentoring new staff members.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Tanning Technician
Sugared And Bronzed
New York, New York
03.2023 - 01.2025
- Assisted in keeping the salon clean and organized, including sweeping floors, wiping down surfaces, stocking shelves and refilling supplies.
- Documented key information from each service visit into detailed reports.
- Developed relationships with customers through frequent communication and follow-up calls regarding their tanning experience or special offers available at the salon.
- Submitted reports to and reviewed reports with supervisor.
- Performed daily opening and closing procedures of the salon.
- Made sure all necessary paperwork was completed correctly prior to beginning a session with a customer.
- Greeted new customers upon arrival at the salon; provided information about services offered and answered any questions they had.
Waitress
Captain Billy’s crab house
Newburg, Maryland
04.2016 - 11.2022
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Greeted customers, answered questions and recommended specials to increase profits.
- Served alcoholic beverages responsibly in accordance with state laws.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Set up tables in between patrons to reduce wait times.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Skills
- Appointment scheduling
- Client consultations
- Health and safety regulations
- Color matching
- Cleanliness standards
- Sanitation protocols
- Upselling strategies
- Skin preparation
- Aftercare advice
- Customized tanning solutions
- Expert color matching
- Spray gun control
Websites
Timeline
Store Director
Sugared + Bronzed
02.2025 - Current
Tanning Technician
Sugared And Bronzed
03.2023 - 01.2025
Waitress
Captain Billy’s crab house
04.2016 - 11.2022