Shaun Chisom
Milwaukee
Summary
Extensive experience in retail management, overseeing the hiring, training, and supervision of diverse store personnel including cashiers and department managers. Demonstrated ability to analyze sales reports and customer feedback to inform product selection and pricing strategies. Effectively communicated changes in policies and procedures during transitional periods, ensuring team alignment and operational continuity. Proven track record in fostering a collaborative work environment that enhances employee performance and customer satisfaction.
Overview
21
21
years of professional experience
Work History
Store Director
Pick N Save
Milwaukee
08.2004 - Current
- Hired, trained, and supervised store personnel including cashiers, stockers, department managers, and assistant directors.
- Analyzed data from various sources such as sales reports and customer feedback surveys in order to make informed decisions about product selection and pricing.
- Provided leadership during periods of change by communicating effectively with employees about changes in policy or procedure.
Education
High School Diploma -
Milwaukee Washington High School
Milwaukee, WI06-2000
Some College (No Degree) - Business
Milwaukee Area Technical College
Milwaukee, WISkills
- Employee training
- Team building
- Financial analysis
- Sales forecasting
- Inventory management
- Visual merchandising
- Customer service
- Regulatory compliance
- Conflict resolution
- Time management
- Process improvement
- Effective communication
- Retail management
- Delegation
- People management
- Store operations
- Strategic planning
- Staff leadership
- Team leadership and coaching
- Retail inventory management
- Customer relations
- Inventory oversight
- Reliable
- Operations
- Competitor monitoring
- Team building and leadership
- Documentation and reporting
- Opening and closing procedures
- Goals and performance
- Operations management
- Employee scheduling
- Financial operations management
- Staff management
- Employee terminations
- Friendly and positive
- Shift scheduling
- Team motivation
Timeline
Store Director
Pick N Save
08.2004 - Current
High School Diploma -
Milwaukee Washington High School
Some College (No Degree) - Business
Milwaukee Area Technical College