Alexandra Garcia
Haltom City
Summary
Detail-oriented Medical Receptionist with expertise in customer service and administrative support. Streamlined communication with medical staff to enhance service delivery and ensure compliance with operational procedures. Skilled in inventory management and problem-solving, contributing to efficient office operations.
Overview
10
10
years of professional experience
Work History
Medical Receptionist
Dr. Steven Pedro
Fort Worth
11.2021 - 05.2025
- Greeted patients and visitors warmly at front desk to create a welcoming atmosphere.
- Scheduled appointments using electronic health record system to optimize patient flow.
- Managed incoming calls, directing inquiries to appropriate staff to ensure effective communication.
- Collected patient information, verifying insurance details to maintain accuracy and compliance.
- Maintained organized patient records, ensuring easy access to information for clinical staff.
- Coordinated with medical staff to streamline operations and improve service delivery.
- Handled billing and payment processing efficiently, ensuring accurate financial transactions.
- Protected patient privacy by adhering strictly to HIPAA guidelines throughout all interactions.
Sales Associate
Target
Fort Worth
10.2015 - 11.2021
- Guided customers in product selection and addressed inquiries, resulting in increased satisfaction.
- Collaborated with team members to elevate customer service standards.
- Communicated with customers to build relationships and enhance loyalty.
- Processed transactions accurately at checkout stations to ensure smooth operations.
- Handled product returns and exchanges efficiently and courteously.
- Trained new staff on store policies and procedures for consistency in service.
- Organized sales floor displays to effectively showcase merchandise and attract customer interest.
- Restocked shelves regularly to guarantee sufficient inventory levels.
Education
Associate of Arts - Basics
Tarrant County College
Fort Worth, TX05-2026
Associate of Arts - Basics
Victoria College
Victoria, TX05-2026
Skills
- Patient scheduling
- Medical record management
- Billing compliance
- Team collaboration
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Medical Receptionist
Dr. Steven Pedro
11.2021 - 05.2025
Sales Associate
Target
10.2015 - 11.2021
Associate of Arts - Basics
Tarrant County College
Associate of Arts - Basics
Victoria College