Alexandra Graham
Forney ,TX
Summary
Reliable and detail-oriented server with a proven track record in enhancing customer experiences through exceptional service and problem-solving skills.
Overview
9
9
years of professional experience
Work History
server
Pizza Hut
Forney , Tx
09.2021 - Current
- Delivered exceptional customer service to enhance dining experiences.
- Took and communicated orders to kitchen staff for accurate meal preparation.
- Maintained cleanliness of tables and service areas to promote a welcoming environment.
- Efficiently managed cash register, processing payments and transactions.
Prime Shopper
Amazon
San Jose, California
11.2019 - 06.2021
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Utilized problem solving skills to resolve customer complaints professionally.
- Assisted colleagues in completing assigned tasks in a timely manner.
Guest Advocate
Target
San Jose, California
11.2017 - 05.2019
- Addressed customer concerns promptly, fostering a positive shopping environment.
- Handled transactions efficiently using Target's point-of-sale systems.
- Performed cashier duties such as processing payments, returns, and exchanges accurately.
- Assisted with returns, exchanges, and refunds in accordance with company policy.
- Processed merchandise returns and exchanges in accordance with company policies.
Education
Associate of Science -
Dallas Eastfield Campus
Mesquite, TXSkills
- Customer service
- Order accuracy
- Table management
- Cash handling
- Food safety
- Client relationship management
Timeline
server
Pizza Hut
09.2021 - Current
Prime Shopper
Amazon
11.2019 - 06.2021
Guest Advocate
Target
11.2017 - 05.2019
Associate of Science -
Dallas Eastfield Campus