ALEXANDRA HERRON
Palm Bay
Summary
Community outreach professional with proven success in establishing strategic partnerships and coordinating support services. Expertise in connecting vulnerable populations to essential resources through crisis intervention and program development. Dedicated to improving access to care and promoting community engagement.
Overview
5
5
years of professional experience
Work History
Family Support Manager
Better Together
Palm Bay
04.2025 - 05.2026
- Developed and maintained relationships with community organizations, churches, businesses, and service providers to expand support networks.
- Conducted assessments and created individualized support plans for families experiencing crisis and instability.
- Facilitated connections between volunteer families and families seeking support, ensuring successful placement and ongoing engagement.
- Delivered crisis intervention, mentorship, coaching, and resource coordination services.
- Collaborated across departments and community partners to improve outcomes for children and families.
- Represented the organization within the community, strengthening awareness and engagement with services.
Social Work Intern
Housing Authority of Brevard
Melbourne
01.2025 - 03.2025
- Conducted comprehensive family assessments and identified barriers to self-sufficiency.
- Developed goal-oriented plans related to employment, education, financial stability, and housing.
- Connected participants with community resources and support services.
- Assisted clients during crisis situations while maintaining a strengths-based approach.
Social Services Director
WAYS For Life
Melbourne
05.2022 - 05.2024
- Directed social service programs and supervised case management operations.
- Built strategic partnerships with housing agencies, employers, nonprofits, and community organizations.
- Led community outreach efforts and organized events that increased awareness of available services.
- Developed employment and housing opportunities through collaboration with local businesses.
- Managed FYI Voucher coordination efforts in partnership with the Housing Authority.
- Implemented program tracking systems and ensured compliance with regulatory standards.
- Trained and mentored staff in crisis intervention, case management, and client engagement.
Case Manager Intern
Family Allies
Palm Bay
05.2021 - 08.2021
- Developed and monitored service plans that strengthened family stability and promoted child well-being.
- Coordinated services among families, schools, healthcare providers, and community agencies to enhance access to vital support.
- Educated families on available resources and community support systems to empower them in navigating challenges.
Education
Master of Science -
Capella University
Minneapolis, MN01-2025
Bachelor of Social Work (BSW) -
Liberty University
Lynchburg, VA01-2022
Skills
- Crisis intervention
- Mental health advocacy
- Case management
- Family coordination
- Program assessment
- Outreach engagement
- Partnership development
- Event planning
- Business strategies
- Team leadership
- Strategic networking
- CRM management
- Salesforce training
- Public speaking
Timeline
Family Support Manager
Better Together
04.2025 - 05.2026
Social Work Intern
Housing Authority of Brevard
01.2025 - 03.2025
Social Services Director
WAYS For Life
05.2022 - 05.2024
Case Manager Intern
Family Allies
05.2021 - 08.2021
Master of Science -
Capella University
Bachelor of Social Work (BSW) -
Liberty University