Alexandra Hester
Reno
Summary
Very strong managerial and organizational skills. Excellent communication skills. Thrives in a busy environment. Understanding the need for quick and accurate service. Adaptive to many different environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Bartender
Grand Sierra Resort and Casino
02.2022 - Current
- Responsible for all bar staff training and time management and scheduling
- Work directly with guests/servers by mixing and serving their drink orders
- Taking food orders correctly and efficiently
- Bar staff scheduling and inventory
- Acting MOD when needed
- Verify age requirements, knowing alcohol pairing and tastes, knowing how to make traditional and classy drinks, processing payments
Admissions Representative
Milan Institute of Cosmetology
01.2021 - 12.2023
- Reviewed prospective student applications and interviewed prospective students
- Followed up with students to verify any application issues, including discrepancies or missing information
- Contacted applicant references to verify information included on resumes, letters of recommendation, and applications
- Worked with department of financial aid to clear students finances
- Kept up with metrics and goals of incoming students
Medical Unit Coordinator
Western Surgical Group
02.2016 - 03.2020
- Ran a successful unit supervising MA’s and RN’s
- Ensure administrative operations run efficiently in the clinical area
- Create work notes and lab orders for patients
- Direct patients to the proper next point of contact
- Clean rooms, order supplies
- General secretarial duties, but with the highest quality patient care
- Direct all Medical assistants and nursing staff to correct room
- Direct contact in office to the providers
Cocktail server/Lead Bartender
The Nugget Casino
09.2012 - 02.2018
- Responsibilities included speaking with customers, taking drink and food orders, making recommendations, up-selling, processing payments, and ensuring that customers' needs are met and they have an excellent time
- When bartending was required worked directly with customers by mixing and serving drink orders
- Responsibilities included verifying age requirements, knowing alcohol pairing and tastes, knowing how to make traditional and classy drinks, processing payments, managing inventory and cleaning bar supplies
Education
High school diploma - undefined
Diamond Mountain Charter High School
Skills
- POS
- Sales
- Customer service
- Bartending
- All Alcohol Awareness certificates
- Hospitality
- Team management
- Customer Service
- Supervising experience
- Management
- Leadership
- Serving
- Employee Orientation
- Interviewing
- Cash handling
Certification
CPR Certification
Timeline
Lead Bartender
Grand Sierra Resort and Casino
02.2022 - Current
Admissions Representative
Milan Institute of Cosmetology
01.2021 - 12.2023
Medical Unit Coordinator
Western Surgical Group
02.2016 - 03.2020
Cocktail server/Lead Bartender
The Nugget Casino
09.2012 - 02.2018
High school diploma - undefined
Diamond Mountain Charter High School
CPR Certification
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