Ashley Huffman
Hitz Pizza & Sports Bar
Odessa
1
Certification
10
years of professional experience
Results-oriented professional with 15 years leading operations in fast-paced environments. Expertise in building client relationships, training teams, and resolving complex issues while managing multiple priorities. Eager to leverage skills in a corporate customer service or operations role with a focus on client engagement.
Work History
Lead Bartender
3 Years 7 Months- Provided exceptional customer service in high-volume restaurant, enhancing guest satisfaction for hundreds each shift.
- Managed bar operations, coordinating with servers and kitchen staff to streamline service flow.
- Resolved customer concerns professionally, ensuring positive experiences in fast-paced scenarios.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Lead Server
2 Years 5 Months- Mentored new servers on guest relationships and quality service to enhance team performance.
- Fostered connections to enhance customer loyalty resulting in repeated business.
- Supervised daily operations, ensuring exceptional customer service and efficient workflow.
- Resolved customer complaints promptly, enhancing overall dining experience satisfaction.
Bartender/Banquet Server
4 Years 9 Months- Managed bar inventory, ensuring optimal stock levels and minimizing waste through effective ordering practices.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
Esthetics (License)
High school diploma
Skills
Computer skills
Mixology techniques
Cash handling
POS
Organizational skills
Serving Experience
Customer service
Communication skills
Cocktail experience
Time management
Adaptability
Sales
Food safety
Certification
- Cicerone Certified Beer Server
- Food Handler
- Illinois basset certification
Timeline
Lead Bartender
Hitz Pizza & Sports Bar
11.2022 - 06.2026Read More
Lead Server
Buttermilk Cafe
09.2020 - 02.2023Read More
Bartender/Banquet Server
Half Day Brewing Company
08.2016 - 05.2021Read More
Antioch Comm High School
High school diploma
Read More
Estelle Skin Care and Spa Institute
Esthetics (License)
Read More