Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alexandra Klimenko

Brooklyn,NY

Summary

Dynamic and detail-oriented professional with extensive customer service experience at Shorefront Y. Expert in scheduling and appointment management, enhancing operational efficiency. Proven ability to handle high-pressure situations with grace, demonstrating strong problem-solving skills and effective communication in both English and Russian. Committed to delivering exceptional guest experiences.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Shorefront Y
01.2023 - 08.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.

Restaurant Hostess

Yiasou Restaurant
06.2021 - 08.2021
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Education

Bachelor of Arts - Law And Society

John Jay College of Criminal Justice
New York, NY
06-2027

Associate of Arts - Liberal Arts

Kingsborough Community College
Brooklyn, NY
06-2025

Skills

  • Customer service
  • Cash handling
  • Attention to detail
  • Time management
  • Listening skills
  • Telephone etiquette
  • Problem-solving skills
  • Scheduling
  • Payment processing
  • Multi-line telephone systems
  • Client communication
  • Fluent in Russian and English

Certification

CPR certification

Languages

Russian
Native or Bilingual
English
Full Professional

Timeline

Front Desk Receptionist

Shorefront Y
01.2023 - 08.2024

Restaurant Hostess

Yiasou Restaurant
06.2021 - 08.2021

Bachelor of Arts - Law And Society

John Jay College of Criminal Justice

Associate of Arts - Liberal Arts

Kingsborough Community College

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