Alexandra Martin
Temple,TX
Summary
Dynamic and results-oriented professional with a proven track record at Temple Sew & Quilt, adept in inventory management and exceptional customer service. Skilled in following store operational guidelines and store procedures, efficiently managing inventory to align with demand, and resolving customer issues with a positive outcome. Demonstrates excellent organization and conflict resolution skills, driving operational excellence and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Social Media Specialist
Temple Sew & Quilt
Temple, TX
2023.09 - 2024.10
- Employed storytelling for digital content and developed unique campaigns to promote brand engagement.
- Developed and implemented social media strategies to increase brand awareness and engagement.
- Managed customer service requests through social media channels.
Front Desk Supervisor
Aimbridge Hospitality
Austin, TX
2023.05 - 2024.08
- Supervised front desk operations, enabling guests to receive superior customer service from hotel staff.
- Performed administrative tasks such as filing documents, answering phone calls and emails.
- Oversaw cash and credit card payment transactions at the front desk.
- Resolved customer complaints or answered customers' questions.
Inventory Specialist
Temple Sew & Quilt
Temple, TX
2021.07 - 2022.05
- Managed inventory levels to ensure optimal stock at all times.
- Collaborated with sales and operations teams to align inventory levels with demand.
- Investigated discrepancies between physical count and computer records.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Education
Associate of Arts -
Central Texas College
Killeen, TX2024-12
Skills
- Customer service
- Inventory management
- Heavy lifting
- Organization
- Schedule flexibility
- Attention to detail
- Basic math skills application
- Time management and multitasking
- Cash handling
- POS system operation
- Conflict resolution
- Sales
Timeline
Social Media Specialist
Temple Sew & Quilt
2023.09 - 2024.10
Front Desk Supervisor
Aimbridge Hospitality
2023.05 - 2024.08
Inventory Specialist
Temple Sew & Quilt
2021.07 - 2022.05
Associate of Arts -
Central Texas College