Alexandra Melcher
Tucson,AZ
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
1
1
Language
7
7
years of professional experience
Work History
Server
Casa Molina
Tucson, AZ
01.2015 - 04.2022
- Provided excellent customer service in a fast-paced dining environment.
- Greeted customers upon arrival in a friendly manner.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Handled customer problems with knowledgeable, speedy, and friendly service.
- Managed multiple tables and prioritized customer needs effectively.
- Collaborated with kitchen staff to ensure timely food delivery.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Recommended menu items based on customer preferences and specials offered.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Maintained cleanliness and organization of dining area throughout shifts.
- Assisted in training new servers on menu and service standards.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Checked food before serving it to customers.
Education
Primavera Onling High School
Phoenix, AZSkills
- Customer service
- POS operation
- Cash handling
- Prioritization techniques
- Team collaboration
- Attention to detail
- Strong work ethic
Languages
Spanish
Limited
References
References available upon request.
Timeline
Server
Casa Molina
01.2015 - 04.2022
Primavera Onling High School