Alexandra Melendez
Pelham,AL
Summary
Business Management student at UAB with several years of experience in restaurant management, leadership, customer service, and scheduling. Currently working as a manager at a Mexican restaurant, where I have developed strong communication, teamwork, and problem-solving skills. Committed to professional growth and gaining experience that will support my future business career.
Overview
2
2
Languages
1
1
Certification
5
5
years of professional experience
Work History
Manager
El poblano Mexican Restaurant
Vestavia , AL
09.2021 - Current
- Led a team of 10 employees, ensuring high productivity and excellent customer service.
- Supervised daily restaurant operations to ensure efficient service and customer satisfaction.
- Resolved customer complaints and ensured positive dining experiences for guests.
- Trained staff on food safety protocols and operational procedures for compliance.
- Managed inventory levels and ordered supplies to maintain kitchen efficiency.
- Maintained up-to-date records of employee attendance, payroll information, and vacation requests.
- Implemented marketing initiatives to enhance customer engagement and brand visibility.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Dental Assistant Intern
Helena Road Dental Care
Helena, Alabama
02.2025 - 03.2025
- Assisted dentist chairside during dental procedures, improving workflow and enhancing patient comfort. to the dentist during a variety of dental procedures.
- Assisted dentists during examinations and procedures to ensure patient comfort.
- Prepared treatment rooms and sterilized instruments following safety protocols.
- Provided support in radiography by taking dental X-rays and ensuring safety standards.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Collaborated with dental hygienists to support patient care during cleanings.
- Managed patient records and scheduled appointments, ensuring accurate and efficient office operations.
- Monitored inventory levels of dental supplies and placed orders, maintaining adequate stock for seamless operations.
Education
High School Diploma -
Pelham High School
Pelham05-2023
Bachelor of Science - Business Management
University of Alabama At Birmingham
Birmingham, AL09-2026
Skills
- Food safety management
- Inventory management
- Operational planning
- Team leadership
- Staff management
- Customer service
- Conflict resolution
- Communication strategies
- Bilingual
- Record management
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
- Dental Assisting Certfication
- Dental Radiography Certfication
- ServeSafe Certification
Timeline
Dental Assistant Intern
Helena Road Dental Care
02.2025 - 03.2025
Manager
El poblano Mexican Restaurant
09.2021 - Current
High School Diploma -
Pelham High School
Bachelor of Science - Business Management
University of Alabama At Birmingham