Alexandra M. Perry
Meadows Place,TX
Summary
Detail-oriented Computer Science student with hands-on experience in Java, C++, and Spring Boot. Strong technical support background, skilled in diagnosing hardware and software issues. Seeking entry-level roles in IT support, data analysis, or software development, with openness to relocation.
Overview
1
1
year of professional experience
2
2
Certifications
Work History
Customer Service Representative
Micro Center
Houston, USA
01.2026 - Current
- Delivered high-quality technical support in a fast-paced environment
- Diagnosed and troubleshot hardware/software issues, enhancing customer satisfaction
- Assisted with PC builds and system optimization, ensuring seamless user experience
- Pitched service plans to customers, increasing sales opportunities
- Maintained accuracy in POS and inventory systems
- Trained new hires on store systems and workflows
Assistant Manager
Lolli and Pops
Sugar Land, USA
12.2024 - 08.2025
- Oversaw daily store operations, ensuring efficient opening/closing procedures and effective inventory control
- Guided team members in resolving customer concerns, fostering a positive experience in a fast-paced retail environment
- Assisted in managing daily store operations to ensure smooth workflow.
- Supported team members with product knowledge and customer service strategies.
- Coordinated inventory management to maintain stock levels and product displays.
Education
Bachelor's of Science - Computer Science
Western Govenors University
Salt Lake City, UT12-2026
Associates of Science - Computer Science
South Texas College
McAllen, TX12-2023
Skills
- POS Systems
- Excel (basic)
- Data organization
- Troubleshooting
- Java
- C
- Python
- SQL
- Git
- GitHub
- Object-Oriented Programming
- PC Hardware
- Computer Components
Certification
Git Essential Training
Date issued: October 22nd , 2025
Date issued: October 22nd , 2025
Projects
Bakery Inventory Management System
| Java, Spring Boot, HTML
- Developed a full-stack inventory management system using Java, Spring Boot, and HTML
- Implemented inventory validation, purchase logic, and user interface updates for products and parts.
Student Roster Management System
| C++
- Developed a C++ application to manage university student records using object-oriented programming concepts.
- Implemented classes, arrays, pointers, constructors, and enumerations to store and update roster data.
- Parsed structured input data, validated email addresses, and calculated average course completion times.
- Built features for adding, removing, printing, and filtering student records by degree program.
- Used GitLab for version control and project milestone tracking.
Awards
Excellence Award - Java Frameworks (WGU)
Date issued: March 2026
- Recognized for exemplary performance and high-quality project work in Java Frameworks coursework
Timeline
Customer Service Representative
Micro Center
01.2026 - Current
Assistant Manager
Lolli and Pops
12.2024 - 08.2025
Bachelor's of Science - Computer Science
Western Govenors University
Associates of Science - Computer Science
South Texas College