Alexandra Ramirez
Los Angeles,CA
Summary
Results-driven assistant store manager offering 6+ years of retail management experience. Collaborates and delegates with leadership to help drive field objectives. Motivational employee leader with a goal to create an inclusive and driven work environment while providing excellent client experience. Currently oversees a team of 40+ employees in a 12 million volume location that consistently strives to meet business and field objectives.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Sephora
Sherman Oaks, CA
08.2022 - Current
- Handled scheduling for store shifts to achieve adequate staffing.
- Coached and developed store associates through formal and informal interactions.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Implemented successful business strategies to increase revenue and target new markets.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Key Holder Leader
Lululemon Athletica
USC Village
08.2021 - 08.2022
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
- Developed product knowledge expertise and drove revenue growth by understanding features and benefits in full.
Department Manager
H&M
Los Angeles, CA
04.2017 - 07.2021
- Executed targeted merchandising and promotional plans, bringing in 10% of quota on average.
- Supervised 10 full-time and 35 part-time employees.
- Oversaw workforce schedules and allocated resources in collaboration with visuals and leaders in order to achieve project goals.
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
- Reviewed employee performance every six months and delivered constructive feedback to improve weaknesses.
Education
Bachelor of Arts - Fashion Merchandising
California State University - Los Angeles
Los Angeles, CA06.2014
Skills
- Strategic Planning
- Assignment Delegation
- Shift Scheduling
- Management Team Building
- Revenue Forecasting
- Training Management
- Performance Assessment
- Recruitment and Hiring
- Employee development
- Proficient in Microsoft office, Google Docs
- Profit and loss accountability
- Critical thinking
Timeline
Assistant Store Manager
Sephora
08.2022 - Current
Key Holder Leader
Lululemon Athletica
08.2021 - 08.2022
Department Manager
H&M
04.2017 - 07.2021
Bachelor of Arts - Fashion Merchandising
California State University - Los Angeles