Alexandra Salazar
Pensacola,FL
Summary
Customer-oriented General Manager with nine years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
The Jellyfish
05.2023 - Current
- Recruiting and training several positions of the establishment while creating a welcoming workplace environment.
- Monitoring restaurant finances and completing proper paperwork, such as sales and inventory.
- Handling customer complaints and improving their overall experience in the establishment.
- Formulated policies and procedures to streamline operations.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Server/Bartender
The Jellyfish
06.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Busser/Hostess/Server/Bartender/Assistant General Manager
Red Fish Blue Fish Pensacola Beach
05.2014 - 07.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Labor forecasting to predict employee workload in connection to sale profitability
Education
Associate of Business Administration - Business Administration And Management
Pensacola State College
Pensacola, FL05.2020
High School Diploma -
Gulf Breeze High School
Gulf Breeze, FL05.2018
Skills
- Management Training
- Team Oversight
- Staff Development
- Performance Improvement
- Cost Analysis and Savings
- Safety Protocols
- Staff Training
- Verbal and Written Communication
Certification
- SafeStaff Food Safety, Alcoholic Beverage Laws/Regulations, Manager Nationwide, Florida Restaurant and Lodging Association
Timeline
General Manager
The Jellyfish
05.2023 - Current
Server/Bartender
The Jellyfish
06.2021 - Current
Busser/Hostess/Server/Bartender/Assistant General Manager
Red Fish Blue Fish Pensacola Beach
05.2014 - 07.2021
Associate of Business Administration - Business Administration And Management
Pensacola State College
High School Diploma -
Gulf Breeze High School