Alexandra Santoyo
Battle Ground ,Washington
Summary
Dynamic and dedicated professional with a strong background in customer service. Proven ability to enhance guest experiences through effective communication and attention to detail. Skilled in cash handling and inventory management, demonstrating reliability and a strong work ethic in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Cashier
Fred Meyer
Battle Ground, WA
09.2024 - 2025
- Processed customer transactions efficiently using point of sale systems.
- Maintained accurate cash drawer by performing regular cash counts.
- Assisted customers with product inquiries and provided tailored recommendations.
- Supported inventory control by restocking shelves and organizing displays.
Restaurant Hostess
Northwood Brewery
Battle Ground, WA
03.2024 - 08.2024
- Welcomed guests upon arrival, creating a warm and inviting atmosphere.
- Coordinated reservations to optimize dining room capacity and enhance guest experience.
- Managed the waitlist effectively during peak hours, ensuring timely seating.
- Communicated with kitchen and service staff to facilitate smooth operations.
Lead Busser
Old Spaghetti Factory
Vancouver, WA
09.2022 - 09.2023
- Assisted servers by delivering food and beverages promptly to enhance guest satisfaction.
- Organized dining room layout to optimize service flow and improve efficiency of meal service.
- Coordinated with kitchen staff to ensure timely preparation and delivery of food orders.
- Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
Barista
Starbucks
Battle Ground, WA
03.2022 - 09.2022
- Prepared a variety of espresso-based beverages with precision and attention to detail.
- Assisted customers in selecting beverages and food items to enhance their experience.
- Executed cash handling procedures accurately, ensuring proper change and balance.
- Monitored inventory levels and restocked supplies to maintain smooth operations.
Education
No Degree - Business
Clark College
Vancouver, Washington, WAHigh School Diploma -
Summit View High School
Battle Ground, WA06.2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Reliability and punctuality
- Money handling
- Attention to detail
Languages
Spanish
Limited Working
Timeline
Cashier
Fred Meyer
09.2024 - 2025
Restaurant Hostess
Northwood Brewery
03.2024 - 08.2024
Lead Busser
Old Spaghetti Factory
09.2022 - 09.2023
Barista
Starbucks
03.2022 - 09.2022
No Degree - Business
Clark College
High School Diploma -
Summit View High School