Alexandra Sears
Walgreens
Wallingford,PA
8
years of professional experience
Detail-oriented professional recognized for strong problem-solving and team management skills. Experienced in optimizing inventory and enhancing customer service, ready to drive operational excellence and support business objectives.
Work History
Shift Leader
6 Months- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints promptly, enhancing overall customer satisfaction and loyalty.
- Ensured accurate cash handling and balancing at end of shifts to maintain financial integrity.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
Pharmacy Technician
4 Years 1 Month- Processed prescription orders accurately and efficiently to ensure timely patient care.
- Maintained inventory levels, optimizing stock management to reduce waste and improve availability.
- Trained new pharmacy staff on operational procedures and customer service standards for improved performance.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Dining Room Server
2 Years 5 Months- Delivered exceptional dining experiences through attentive service and strong communication with residents.
- Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
- Assisted in training new servers on procedures, menu offerings, and customer service expectations.
- Built long-lasting relationships with residents.
- Completed thorough side work duties before opening and after closing to maintain an organized dining area that was ready for service at all times.
Education
High School Diploma
- Honor Roll
- 3.9 GPA
- National Honor's Society Member
- FCCLA and Vanguard Volunteer's Member
Bachelor of Science - Psychology
Associate of Science - Psychology
- Dean's List 2021-2023
- 3.5 GPA
- Phi Theta Kappa Honor's Society Member
- cum laude graduate
Skills
Customer service focus
Cash handling
Inventory counts
Schedule management
Task delegation
Team management
Cross-functional teamwork
Problem-solving
Customer relationship management
Timeline
Shift Leader
Walgreens
02.2026 - CurrentRead More
Pharmacy Technician
Walgreens
01.2022 - 02.2026Read More
Dining Room Server
Granite Farms Estates
01.2019 - 06.2021Read More
Pennsylvania State University
Bachelor of Science from Psychology
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Sun Valley High School
High School Diploma
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Delaware County Community College
Associate of Science from Psychology
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