Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexandra Unglert

ENGLISHTOWN,NJ

Summary

Dynamic and results-oriented professional with a proven track record at Gus's Diner, excelling in guest engagement and exceptional customer service. Demonstrated ability to handle cash transactions accurately and foster teamwork for efficient workflow. Known for strong work ethic and outstanding people skills, ensuring customer satisfaction and operational excellence.

Overview

4
4
years of professional experience

Work History

Server

Gus's Diner
05.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for enjoyable guest experience.

Bus Counselor (Seasonal)

Rolling Hills Country Day Camp
06.2023 - 08.2023

Enhanced passenger safety by conducting thorough pre-trip inspections and addressing potential issues.

  • Ensured timely arrivals for passengers by adhering to strict schedules and navigating efficiently through traffic.
  • Served as essential point of contact for parents and guardians, addressing concerns related to transportation services and campers wellbeing.

Camp Counselor (Seasonal)

Rolling Hills Country Day Camp
06.2021 - 08.2023
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as positive role model, demonstrating strong leadership skills and exemplifying camp's core values.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
  • Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.

Sales Associate

Aeropostale
07.2021 - 06.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

High School Diploma -

Manalapan High School
Manalapan, NJ
06-2023

Skills

  • Strong work ethic
  • Cash handling
  • Guest engagement
  • Memory retention
  • Exceptional customer service
  • Time management
  • Problem-solving skills
  • Teamwork and collaboration

Languages

Spanish
Elementary

Timeline

Bus Counselor (Seasonal)

Rolling Hills Country Day Camp
06.2023 - 08.2023

Server

Gus's Diner
05.2023 - Current

Sales Associate

Aeropostale
07.2021 - 06.2022

Camp Counselor (Seasonal)

Rolling Hills Country Day Camp
06.2021 - 08.2023

High School Diploma -

Manalapan High School
Alexandra Unglert