Summary
Overview
Work History
Education
Skills
Timeline
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Alexandra Urbancic

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

District Manager

Typhoon Texas Waterpark
05.2021 - 08.2025
  • Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions
  • Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction
  • Collaborated with team members to maximize productivity and efficiency
  • Ensured all safety protocols were followed, monitored employees and guests for adherence to regulations
  • Trained new staff on proper water park operations, customer service and safety procedures
  • Developed schedules for lifeguards and other staff members according to park needs
  • Conducted regular performance reviews with team members to ensure quality standards were met
  • Provided guidance and support to other supervisors when needed
  • Responded quickly in emergency situations ensuring that appropriate action was taken
  • Inspected rides prior to opening each day for signs of damage or mechanical issues
  • Interacted with guests providing information about attractions and answering questions
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.

Dance Theatre Technician

Arizona State University, Tempe Campus
08.2024 - 05.2025
  • Enhanced theatre productions by designing and implementing innovative lighting schemes.
  • Implemented video projection techniques to enhance storytelling elements within performances.
  • Maintained and repaired essential theatre equipment, ensuring optimal performance during shows.
  • Facilitated seamless scene changes through efficient stage management and clear communication with cast members.
  • Optimized rehearsal schedules by setting up necessary equipment promptly before each session began.
  • Managed inventory of props and costumes, guaranteeing availability for rehearsals and performances.
  • Collaborated with directors and designers to achieve creative visions, bringing scripts to life on stage.

Lifeguard, Maintenance Technician

Sunsplash Golfland
03.2024 - 03.2025
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Monitored pools and surrounding areas for adherence to safety protocols.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Collaborated with team members to complete larger repair projects efficiently.

Education

Bachelor of Arts - Dance

Arizona State University
Tempe, AZ
05.2026

High School Diploma -

Vista Ridge High School
Leander, TX
05.2022

Skills

  • Time Management
  • Teamwork and Collaboration
  • Strong Work Ethic
  • Excellent Communication
  • Customer Service
  • Interpersonal Skills
  • Adaptability
  • Problem-Solving
  • Organizational Skills
  • Multitasking

Timeline

Dance Theatre Technician

Arizona State University, Tempe Campus
08.2024 - 05.2025

Lifeguard, Maintenance Technician

Sunsplash Golfland
03.2024 - 03.2025

District Manager

Typhoon Texas Waterpark
05.2021 - 08.2025

High School Diploma -

Vista Ridge High School

Bachelor of Arts - Dance

Arizona State University

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