Alexandra Vallejo
Ukiah,CA
Summary
Pharmacy Technician with proven expertise at Myers Medical Pharmacy, enhancing workflow and boosting productivity through effective team collaboration and problem-solving. Skilled in medication dispensing and insurance claims processing, while maintaining strict confidentiality and adherence to HIPAA standards. Committed to delivering exceptional customer service and training new staff for consistent quality.
Overview
13
13
years of professional experience
Work History
Pharmacy Technician
Myers Medical Pharmacy
03.2012 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Education
Pharmacy Tech License -
Baldwin Park Adult And Community Education
Baldwin Park, CA06.2006
High School Diploma -
La Puente High School
La Puente, CA06.2005
Skills
- Team collaboration
- Problem-solving skills
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
Myers Medical Pharmacy
03.2012 - Current
Pharmacy Tech License -
Baldwin Park Adult And Community Education
High School Diploma -
La Puente High School