Alexandra Veneti
Philadelphia,PA
Summary
Enthusiastic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs while working in fast-paced and challenging environments.
Overview
2
2
years of professional experience
Work History
Crew Member
Duck Donuts
10.2021 - 08.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took plus prepared orders and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter and register
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Brewed coffee and tea and changed out drink station syrups.
- Completed milkshakes and ice cream desserts for customers.
- Collaborated with team members to complete orders.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
Hostess
Texas Roadhouse
01.2021 - 12.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Education
High School Diploma -
Temple University
Philadelphia, PA05.2026
Skills
- Order Delivery Practices
- Teamwork and Collaboration
- Ordering Procedures
- Food Preparation and Safety
- Stocking and Replenishing
- Cash Handling
- Time Management
Languages
Greek
Native or Bilingual
Timeline
Crew Member
Duck Donuts
10.2021 - 08.2022
Hostess
Texas Roadhouse
01.2021 - 12.2021
High School Diploma -
Temple University
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