Alexandra Vetsch
Pre-Law Student At The University Of Florida
Gainesville,FL
Summary
Driven and detail-oriented Pre-Law student with a background in leadership, customer service, and operational management. Experienced in handling sensitive information, resolving issues efficiently, and maintaining professionalism in fast-paced environments. Brings strong communication, organizational, and problem-solving skills, with a commitment to learning and contributing effectively in administrative settings.
Overview
4
4
years of professional experience
4051
4051
years of post-secondary education
3
3
Certifications
Work History
Shift Manager/Key Holder
FLA Juice and Bowl
Jacksonville, FL
09.2023 - Current
- Effectively managed a team of 8 employees in a fast-paced environment, ensuring excellent customer service and sales goals were achieved.
- Performed opening and closing duties including counting cash drawers, preparing bank deposits and completing necessary safety protocols.
- Trained and coached new staff on company policies, product knowledge, POS system use, and customer service skills.
- Assisted in recruiting new staff members by conducting interviews and providing input on potential hires.
- Resolved customer complaints promptly and professionally.
- Utilized problem-solving techniques to resolve conflicts between employees or customers.
Pet Care Provider (Walker and Sitter)
WAG
07.2023 - 03.2025
- Detected early signs of health concerns in pets through careful observation and promptly communicated findings with owners or veterinarians as needed.
Sales Associate
Pet Supplies Plus
10.2021 - 05.2023
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Kept work area clean, organized and free of clutter at all times.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Organized merchandise displays to promote higher levels of customer engagement.
Education
Bachelor of Arts (B.A.) - Political Science Candidate
University of Florida
Gainesville, FL05.2026
Associate in Arts (A.A.) - Political Science
Florida State College At Jacksonville
Jacksonville, FL05.2024
High School Diploma - undefined
Duncan U. Fletcher
Skills
- Excellent Communication
- Analytical Thinking
- Professionalism
- Customer service
- Problem-solving abilities
- Multitasking and prioritizing
- Microsoft Office Suite Proficiency
Certification
ServSafe Food Protection Manager Certification
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets in a managerial role, increasing the effectiveness of restaurant expenses.
Activities and Involvement
Active member of the Gator Society for Pre-Law Women
- Engaged in a student organization focused on empowering women pursuing legal careers through networking, mentorship, and professional development opportunities.
Timeline
Professional Paralegal Mastery Course of Lexis Certification
07-2025
Guardian Ad Litem Child Advocate Certification
01-2025
ServSafe Food Protection Manager Certification
09-2023
Shift Manager/Key Holder
FLA Juice and Bowl
09.2023 - Current
Pet Care Provider (Walker and Sitter)
WAG
07.2023 - 03.2025
Sales Associate
Pet Supplies Plus
10.2021 - 05.2023
High School Diploma - undefined
Duncan U. Fletcher
Bachelor of Arts (B.A.) - Political Science Candidate
University of Florida
Associate in Arts (A.A.) - Political Science
Florida State College At Jacksonville
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