Summary
Overview
Education
Work History
Skills
Software
Timeline
Hi, I’m

Kelsey Valentine

Yardley,PA
Kelsey Valentine

Summary

Hardworking and passionate job seeker with strong organizational skills eager to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
years of professional experience
5
years of post-secondary education

Education

Saint Joseph's University
Philadelphia, PA

Master of Science from Education
01.2022 - 12.2023

Pennsylvania State University
Abington, PA

Bachelor of Arts from Psychology
01.2019 - 12.2021

Work History

Free People
Princeton, NJ

Shift Manager/Key Holder
09.2021 - Current

Job overview

  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Checked building to confirm maintenance and cleaning met code and regulations.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Skills

    Staff Management

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Software

Microsoft Excel

Microsoft Word

Microsoft Powerpoint

Timeline

Saint Joseph's University

Master of Science from Education
01.2022 - 12.2023

Shift Manager/Key Holder

Free People
09.2021 - Current

Pennsylvania State University

Bachelor of Arts from Psychology
01.2019 - 12.2021

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Kelsey Valentine