Microsoft Excel
Hi, I’m
Kelsey Valentine
Yardley,PA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
years of professional experience
5
years of post-secondary education
Education
Saint Joseph's UniversityPhiladelphia, PA
Master of Science from Education
01.2022 - 12.2023
Pennsylvania State UniversityAbington, PA
Bachelor of Arts from Psychology
01.2019 - 12.2021
Work History
Free PeoplePrinceton, NJ
Shift Manager/Key Holder
09.2021 - Current
Job overview
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Exercised composure under pressure and in escalated customer service scenarios.
- Checked building to confirm maintenance and cleaning met code and regulations.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Skills
Staff Management
Sales and marketing
Organization and Time Management
Teambuilding
Decision-Making
First Aid/CPR
Multitasking Abilities
Excellent Communication
Critical Thinking
Written Communication
Self-direction
Interpersonal communication skills
Teamwork and Collaboration
Software
Microsoft Word
Microsoft Powerpoint
Timeline
Saint Joseph's University
Master of Science from Education
01.2022 - 12.2023
Shift Manager/Key Holder
Free People
09.2021 - Current
Pennsylvania State University
Bachelor of Arts from Psychology
01.2019 - 12.2021