Alexandra Wright
Dallas,TX
Summary
Dedicated Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender / Server
Clark's Resturaunt
12.2022 - 11.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Crafted special drink and cocktail menu items for seasonal offerings.
SERVER
Studio 1212 Café & Wine Bar
08.2022 - 11.2022
- Become knowledgeable in over 30 different wines, including country of origin, flavor profile and food pairings
- Give a high-quality dining experience with a rotating seasonal menu
- Actively listens to concerns among guests and answers questions
- Square experienced to complete final sales
CERTIFIED TRAINER (SERVER/BARTENDER)
Buffalo wild wings
06.2022 - 11.2022
- Trainer for all front house positions
- Effectively communicates with a restaurant staff of 85 people to give a high quality dining experience
- Actively listens to concerns among guests and answers questions
- Continues to stay knowledgeable on new menu items and possible allergies associated with them
- Aloha POS experienced to complete final sales
- Making alcoholic drinks to spec and ensuring all guests are served safely
CERTIFIED TRAINER (SERVER)
Buffalo wild wings
10.2016 - 06.2022
- Effectively communicates with a restaurant staff of 60 people to give a high quality dining experience
- Actively listens to concerns among guests and answers questions
- Continues to stay knowledgeable on new menu items and possible allergies associated with them
- Aloha POS experienced to complete final sales
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
Education
Bachelor of Science: Kinesiology
Central Michigan University
Mount Pleasant, MI05.2022
Skills
- Payment Processing
- Suggestive Selling
- Food Service
- Menu Memorization
- Highly Reliable
- Handling Difficult Customers
- Liquor, Beer, and Wine Knowledge
- Service-Oriented Mindset
- Clear and Effective Communication
- Outgoing Personality
Affiliations And Certifications
SERV Safe Alcohol Certified : 07/2022, American College of Sports Medicine Member: 02/2022, National Strength and Conditioning Association Member: 02/2022, Army Reserved Officer Training Corps (ROTC) Member: 08/2017-05/2021
Certification
[Area of certification] Training - [Timeframe]
Timeline
Bartender / Server
Clark's Resturaunt
12.2022 - 11.2023
SERVER
Studio 1212 Café & Wine Bar
08.2022 - 11.2022
CERTIFIED TRAINER (SERVER/BARTENDER)
Buffalo wild wings
06.2022 - 11.2022
CERTIFIED TRAINER (SERVER)
Buffalo wild wings
10.2016 - 06.2022
Bachelor of Science: Kinesiology
Central Michigan University