Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexandrea Batroukh

Vancouver,Washington

Summary

I previously worked for a Toyota dealership and with that I learned how great the Toyota and Lexus Product is!! I quit my job at to become a Stay-At-Home-Mom for almost 5 months.

While at Toyota I had a proven track record of building customer relationships and successfully closing sales. I was committed to delivering exceptional customer service and exceeding sales goals.

I am a very organized and a dependable worker, successful at managing multiple priorities with a positive attitude. I had the willingness to take on added responsibilities to meet dealership goals.

I am now seeking and maintaining full-time position in the auto industry that offers professional challenges utilizing interpersonal skills.

Overview

12
12
years of professional experience
1
1
Certificate

Work History

BDC Representative

McCords Vancouver Toyota
12.2019 - 07.2023
  • Identified and solved problems with minimal guidance to minimize disruptions to business.
  • Kept detailed records of daily activities through CRM database.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Identified and executed appropriate strategies for business success.
  • Used sales and order management systems and technologies to facilitate exceptional customer service.

Bank Service Manager

Wells Fargo
09.2011 - 11.2019
  • Resolved customer complaints in professional and timely manner.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Implemented strategies to increase customer service satisfaction ratings.

Education

High School Diploma -

Skyview High School
Vancouver, WA
06.2010

Skills

  • Appointment setting
  • Lead generation
  • Product knowledge
  • Decision-making
  • Multitasking
  • Excellent communication
  • Telephone etiquette
  • Attention to detail
  • CRM software
  • Task prioritization
  • Problem-solving
  • Performance tracking

Certification

Transportation Worker Identification Credential

Timeline

BDC Representative

McCords Vancouver Toyota
12.2019 - 07.2023

Bank Service Manager

Wells Fargo
09.2011 - 11.2019

High School Diploma -

Skyview High School

Similar Profiles

CREATE PROFILE
Alexandrea Batroukh