Alexandrea Gallagher
Centralia,WA
Summary
Dedicated Customer Service Associate with proven skills in problem resolution and team collaboration. Committed to delivering exceptional service and enhancing customer loyalty through effective communication and attention to detail.
Overview
16
16
years of professional experience
Work History
Customer Service Associate
Walmart
Chehalis, WA
09.2019 - Current
- Assisted in training new associates on company policies and procedures.
- Collaborated with team members to optimize store layout for improved customer flow.
- Resolved customer inquiries and complaints efficiently, ensuring timely and accurate responses.
- Delivered exceptional customer service to enhance shopping experience and foster customer loyalty.
Caregiver
Area Agency on Aging
Centralia, WA
09.2010 - 11.2019
- Assisted clients with daily living activities, ensuring comfort and safety.
- Developed individualized care plans to meet diverse client needs effectively.
- Monitored client health and reported changes to healthcare professionals promptly.
- Advocated for clients' rights and needs within the community resources network.
- Coordinated transportation and appointments for clients to enhance accessibility.
Education
Associate of Science - Business Administration And Management
American InterContinental University
Saint George, GA06-2004
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Product merchandising
Timeline
Customer Service Associate
Walmart
09.2019 - Current
Caregiver
Area Agency on Aging
09.2010 - 11.2019
Associate of Science - Business Administration And Management
American InterContinental University